Frequently Asked Questions
Everything you need to know about bringing Amicis quality into your home.
What is the typical delivery timeframe for furniture items?
Standard shipping for small home decor takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically arrives within 2-3 weeks, depending on your location.
Do you offer a warranty on your home products?
Yes, all Amicis furniture carries a 1-year limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.
What is your return policy for home textiles and decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused. Please note that custom-made or final sale items are not eligible for return.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.
Are the materials used in your products sustainably sourced?
At Amicis, we prioritize sustainability. Our wood products are FSC-certified, and we use OEKO-TEX certified fabrics to ensure our home goods are safe for your family and the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.